Frequently Asked Questions

All our apparel is US based in standard form. Our sizing charts depicts of inches and centimeters to accommodate both US and International customers based off their measurements.

We do ship worldwide to almost every country around the world, but (as of right now) there are certain countries that we cannot ship to: certain regions in the Ukraine, Russia, Belarus, Palestine, Ecuador, Cuba, Iran, Syria, and North Korea.

Please double check on our sizing chart before buying any of our apparel. If you've already made the purchase with the wrong size, it happens to the best of us. Please email us on info@jay-japan.com within 24-48 hours of placing the order along with your order number and the new size you wanted. We'll do our very best to accommodate your request.

We securely accept all major credit card providers (VISA, Mastercard, Discover, American Express) Paypal, Apple Pay, Google Pay, Meta Pay and Amazon Pay.

Unlike most anime stores, Jay Japan tends to have a transparent delivery timer for our store to know exactly when your order is shipped, and when you'll receive your order.

However, if you want to know more about the shipping times, here's the basics:

Free shipping for US customers is orders over $100 (International customers is $125) and it mostly take about an average of 3-5 business days for most of our items to be fulfilled in the United States. After your items are processed and shipped, you'll receive a tracking code on your email and approximate shipping time:

United States: 3-5 business days

Canada: 7-10 business days

United Kingdom: 7-14 business days

Australia: 14-20 business days

Rest of the world: 15-25 business days

Mardi Gras Sakura High Top Shoes (Women's)
Mardi Gras Sakura High Top Shoes (Women's)
Mardi Gras Sakura High Top Shoes (Women's)

Mardi Gras Sakura High Top Shoes (Women's)

Regular price$69.99
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Shipping calculated at checkout.
  • Worldwide Shipping
  • In stock, ready to ship
  • Backordered, shipping soon
Don't forget to treat your shoes with grace like the people from Japan but never forget to have some fun like the people from Louisiana with our Mardi Gras Edition of the Sakura Women's High Top Shoes. The three colors of Mardi Gras colors were the perfect combo with the Japanese sakura petals, and the comfortable insole and breathable lining make it stylish and nice to wear as part of your daily outfit.

• 100% polyester canvas upper side
• Ethylene-vinyl acetate (EVA) rubber outsole
• Breathable lining, soft insole
• Faux leather toe cap
• White laces
• Padded collar, lace-up front

Important: This product is available in the following countries: United States, Canada, Australia, United Kingdom, New Zealand, Japan, Austria, Andorra, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holy See (Vatican City), Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Switzerland, Spain, Sweden, and Turkey. If your shipping address is outside these countries, please choose a different product.

Disclaimer: The shoes will have a glue-like smell when opening the box. The smell will disappear a few days after the shoes are unpacked.

We process your order for about 2-7 business days first. After your item has been processed, you'll receive a tracking code from your confirmation email with the approximate shipping times as follows (after fulfillment):

United States: Average of 3-5 business days

Canada: Average of 7-10 business days

United Kingdom: Average of 7-14 business days

Australia: Average of 14-20 business days

Rest of the world: Average of 15-25 business days

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Follow these instructions for longer high-class quality on our products without any folding or crackles on the prints.

  • It can be machine-washed but with cold water
  • The apparel has to be inside out (even all-over shirts) with a gentle cycle with mild detergent. It can be washed together with similar colors.
  • DO NOT PUT BLEACH ON IT!
  • DO NOT PUT FABRIC SOFTENER ON IT!
  • DO NOT TUMBLE DRY!
  • If you are going to iron the apparel, use a cool-iron, and make sure you also made the apparel inside out. DO NOT IRON THE PRINT!! If possible, you can turn it inside out and iron on the reverse side if there are any wrinkles on the apparel.
  • At best, the temperature to wash the apparel is 30 degrees Celsius (86 degrees Fahrenheit).
 

Mugs: Mugs are microwave and dishwasher safe. It's better to hand-wash the mugs as well for the prints to last longer.